People & Asset Protection

People & Asset Protection

Everything you need to know about protecting your assets Welcome to People and Asset Protection. My name is Dean Correia and I am an independent security consultant. My background includes 20+ years in security and operations with GAP, Starbucks, and Walmart. The...
Sales Floor Leadership & Business Acumen

Sales Floor Leadership & Business Acumen

Every store needs a leader and every sales team needs a sales floor leader. To do this you must develop strong coaching and business acumen skills and understand how your behaviours drive your results and what to do when your KPI’s are not what you want them to...
Think Like a Merchant, Visual Merchandising

Think Like a Merchant, Visual Merchandising

This course will teach you the fundamentals of visual merchandising. You will learn how to think like a merchant and drive sales through the silent seller that is merchandise placement. This is something that many retailers get wrong. Training your managers to think...
The Five Steps to Managing Performance

The Five Steps to Managing Performance

So many managers struggle with how to hold tough conversations and give honest feedback. This is because it is not easy to let someone know that they are not meeting the company expectations. Employees can become defensive, disengaged or even challenge what you say....
10 Leadership Skills that every Retail Manager needs to know

10 Leadership Skills that every Retail Manager needs to know

This course is for leaders at all levels that want to expand their soft skills in dealing with people and team members. Work on more than just your technical abilities – they can only get you so far! The intention is for the videos to be watched along with the...