This course will teach you proven industry practices to understand, reduce, and better manage shrink. In this on-demand bite-sized module-based learning, students will be taken through short videos, plus a quiz and activities that will educate them on their role to positively impact this manageable line of a P&L each shift. Most employees don’t understand shrink and how shrink results impact them, therefore education in advance and on an ongoing basis will improve staff engagement and profitability. Students will receive a workbook.
In this course, you will learn how to:
- The formula for retail and restaurant shrink
- How shrink impacts store associates
- How to optimize your business’ profits
Dean Correia is the founder of Correia Security Resources. This Canadian company specializes in customized security training workshops and services. Dean has had a career in operations and loss prevention in Canada, spanning over 20 years, holding senior leadership roles with global brands GAP, Starbucks Coffee, and Walmart. Dean is a Certified Protection Professional and Licensed Private Investigator whose other certifications include Handwriting Content Analysis, Interview/Interrogation, and Executive Protection. An experienced workshop facilitator and passionate public speaker globally, Dean is an Emeritus Faculty member of the Security Executive Council, the leading strategy, insight, and resource provider for risk mitigation decision makers founded in 2005 and a Senior Consultant with Learning Dynamics, whose mission is to create customized training programs to help organizations meet their objectives more effectively. Some of Dean’s career highlights include successfully leading Walmart Canada’s security event planning for the 2010 Vancouver Olympics and the G8/G20 summit. Dean spearheaded the creation of Business Continuity and Crisis Management plans for Walmart Canada and Walmart Canada Bank. At both Walmart Canada and Starbucks Coffee, He played a key role in creating, developing, and implementing auditing and investigative programs that delivered millions of dollars to the bottom line.