How to hold uncomfortable conversations comfortably

How to hold uncomfortable conversations comfortably

One of the most difficult jobs of a manager is to hold performance conversations. Why? Because it’s not easy approaching employees and providing feedback that could potentially hurt their feelings. However, part of being a great leader is knowing how to hold...
The Five Steps to Managing Performance

The Five Steps to Managing Performance

So many managers struggle with how to hold tough conversations and give honest feedback. This is because it is not easy to let someone know that they are not meeting the company expectations. Employees can become defensive, disengaged or even challenge what you say....