What will you remember and do differently after Covid19?

What will you remember and do differently after Covid19?

What will you remember and do differently after  Covid19? Essential comes to mind. It has been a trying time in retail. What we learn from this time is something to ponder while we all start to recover and head back to stores. Having worked in retail for over two...
Learn from home program from retail leaders

Learn from home program from retail leaders

I have learned from home more than you know this week! It has been a very interesting week. Concern as a small business owner is real especially working in retail. Worry for all my friends that work in retail and thinking about what the next 30-60 days could look like...
Leading through adversity, is this the new norm?

Leading through adversity, is this the new norm?

As the world keeps changing, so must our leadership. Leading through adversity, is this the new norm? Retail has been shifting, over the past eight years, one of the largest obstacles to overcome has been the shifting sales to online causing traffic declines in brick...
Have you ever lacked confidence because of your job?

Have you ever lacked confidence because of your job?

        Have you ever lacked confidence because of your job? Coaching is critical to the well being of every human on the planet. Whether you are someone who requires support with weight loss, developing leadership skills or learning how to build...
Have you ever been given feedback that you are negative?

Have you ever been given feedback that you are negative?

How do you get your point across in a way that helps others listen? Has this ever happened to you? You provide feedback that is critical for the success of an initiative only to be met with resistance and feedback about your communication style versus someone...
How a Customer Review Can Make a Difference

How a Customer Review Can Make a Difference

Last week I received a message through Facebook messenger from my lovely 21 year old daughter who now lives in London, England. Yes this is a TRUE story. Introducing Amber Joy. She sent me a few screenshots of a conversation she had had over the past couple of days. I...
Is Trusting Your Gut a Leadership Competency?

Is Trusting Your Gut a Leadership Competency?

How many times have I heard this phrase? “Trust your gut. ” I have heard it my entire retail career, especially when it comes to selecting talent, is your gut something you should trust? And if so, how do you learn to trust it? In particular, when it comes...