Shrink Training

This course will teach you proven industry practices to understand, reduce, and better manage shrink. In this on-demand bite-sized module-based learning, students will be taken through short videos, plus a quiz and activities that will educate them on their role to...

Robbery Prevention

This course will teach you proven industry practices to use during a robbery and what to do after a robbery occurs. In this on-demand bite-sized module-based learning, students will be taken through short videos, plus a quiz and activities that will educate them on...
How to hold uncomfortable conversations comfortably

How to hold uncomfortable conversations comfortably

One of the most difficult jobs of a manager is to hold performance conversations. Why? Because it’s not easy approaching employees and providing feedback that could potentially hurt their feelings. However, part of being a great leader is knowing how to hold...
“Winning Peak Season Holiday 2021”

“Winning Peak Season Holiday 2021”

The holiday is a special time of year; it is a time when customers shop for their loved ones and colleagues. It is hard to know what to expect, so Pivoting will be Key to your success. Also, empowering your team to problem solve and pivot will be essential to your...
Tame your Bias Beast

Tame your Bias Beast

Our Biases get in the way of how we behave towards others sometimes without us even knowing it. Implicit bias is an unconscious association, belief, or attitude toward any social group. Due to implicit biases, people may often attribute certain qualities or...