The New Reality

Deliver service excellence in a COVID-19 world. Support your team with the training they need with retailu online leadership training.


Call us today at 647 891 2716 to get your quote. Or email us at

For under $10 per person access the best retail leadership training out there. Depending on how many employees need access, we can customize your solution.

Explore our courses. Click here.

The Training Your Team Needs Today

Let’s face it, leading in Covid is the new reality for all retail managers. With so many new operational expectations and policies to deal with, providing leadership training might not be on your priority list. However it should be, It is a fact; leaders that are confident, know how to deal with conflict, exercise good judgement and demonstrate strong managerial courage lead teams that deliver service excellence that win and retain customers.

The Right Training at the Right Time

We asked hundreds of retailu members who are retail managers, what is helping them lead and manage in the new word of COVID-19 so that we could understand how best to support them. They said our courses help build their confidence and skill set, making them feel ready to lead and get back to the new reality.

Based on their feedback , the top course requests are:

  • How to deal with conflict
  • How to show empathy and embrace diversity
  • How to build trust with their team
  • How to have tough conversations with team members who are not following new policies
  • How to problem solve first-time issues
  • How to deal with the unknown
  • How to have a positive attitude and be resilient
  • How to take a moment and manage stress

And guess what, we have got them all covered in our competency developed leadership courses. What makes our courses the best? Our courses are built by retail leaders for retail leaders. No need to translate, we did it for you. French courses available.

Get access to over 20 courses, with over 100 videos accessed right on your phone.

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Easy to Use and Implement

  • Micro Videos we call them learning bursts makes training easy, fast and fits into your day
  • Mobile friendly log in from any browser, puts training in the hands of your managers
  • Competency-based library with search to keep it easy and simple to find specific courses
  • Multiple choice quizzes to quiz and validate learning
  • Certificate after every course completed
  • Workbooks that can be printed, with self-assessments and fun learning activities 
  • Available in French for national retailers in Canada

Our students love retailu.

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