The Five Steps to Managing Performance

The Five Steps to Managing Performance

Do you struggle to hold challenging conversations and give honest feedback? It’s difficult, especially when you get along with your team. The best managers get nervous before holding this type of conversation; however, the more prepared you are, the easier it...
District Manager eLearning Course

District Manager eLearning Course

Everything you need to know about managing multiple sites and leading from afar. This is the only online OnDemand district manager training program. Most managers do not make it to multi-site management because there is a lack of training for this level in the retail...
Principles of Communication

Principles of Communication

Connecting with your team requires strong communication skills, but what does having these skills mean as a leader? It means you can connect the hearts and minds of your team members. Leaders that achieve this have a secret weapon: the buy-in from their team. Leaders...
Develop your Problem Solving Skills

Develop your Problem Solving Skills

Great retail managers need to know the difference between decision-making and problem-solving. In this course, we’ll tackle this important difference while also teaching you how to differentiate between simple and reoccurring problems. Using real-life scenarios, we...
The Art of Conflict Management

The Art of Conflict Management

This course is recommended for everyone who manages and works within a team. Retail is full of diverse teams built up by people from all cultures, races, and countries; however, differences of opinions and understandings come with this. Let’s face it, dealing...