The New Reality
Deliver service excellence in a COVID-19 world. Support your team with the training they need with retailu online leadership training.
Call us today at 647 891 2716 to get your quote. Or email us at info@retailu.ca
For under $10 per person access the best retail leadership training out there. Depending on how many employees need access, we can customize your solution.
Explore our courses. Click here.
The Training Your Team Needs Today
Let’s face it, leading in Covid is the new reality for all retail managers. With so many new operational expectations and policies to deal with, providing leadership training might not be on your priority list. However it should be, It is a fact; leaders that are confident, know how to deal with conflict, exercise good judgement and demonstrate strong managerial courage lead teams that deliver service excellence that win and retain customers.
The Right Training at the Right Time
We asked hundreds of retailu members who are retail managers, what is helping them lead and manage in the new word of COVID-19 so that we could understand how best to support them. They said our courses help build their confidence and skill set, making them feel ready to lead and get back to the new reality.
Based on their feedback , the top course requests are:
- How to deal with conflict
- How to show empathy and embrace diversity
- How to build trust with their team
- How to have tough conversations with team members who are not following new policies
- How to problem solve first-time issues
- How to deal with the unknown
- How to have a positive attitude and be resilient
- How to take a moment and manage stress
And guess what, we have got them all covered in our competency developed leadership courses. What makes our courses the best? Our courses are built by retail leaders for retail leaders. No need to translate, we did it for you. French courses available.
Get access to over 20 courses, with over 100 videos accessed right on your phone.
Easy to Use and Implement
- Micro Videos we call them learning bursts makes training easy, fast and fits into your day
- Mobile friendly log in from any browser, puts training in the hands of your managers
- Competency-based library with search to keep it easy and simple to find specific courses
- Multiple choice quizzes to quiz and validate learning
- Certificate after every course completed
- Workbooks that can be printed, with self-assessments and fun learning activities
- Available in French for national retailers in Canada
Our students love retailu.
As a Regional Director leading a team of 15 DM’s across Canada, I can assure you that there is nothing out the that comes even close to retailu in terms of efficiency, expertise of content and relevance, delivering an instant big return on a small investment. I’ve been looking for years for such quality content and the feedback from my team is unanimous, these courses are so on point for anyone wanting to expand their retail leadership skills.
Paul LeBlanc, Senior Regional Director, Ardene
I highly recommend RetailU, it is an amazing leadership training program. Whether you are looking for self development or seeking resources to support your teams development, this is the platform for you.
Miriam Rodriquez, Regional Manager, LuLu lemon
Anyone that works in retail needs to take these courses. It’s very easy to use with great information. Whether it’s for your own personal growth or to help your team grow, it’s a perfect tool to use. Great job RetailU!
Michael Paul, National Operations Manager, Ardene
RetailU is the best education program online and also offers an inclusive community of support.
Elise Tremblay, National Events Manager, MAC Cosmetics
It is a very clear and helpful training tool. I wish I had a resource like this when I began my career as District Manager. The videos are clear, concise and debunk some theories of how we think we should handle a situation as well as give excellent tips on time management and executing effective and efficient.
Claudie Turcotte, District Manager, Ardene, QC
RetailU has been very interesting. I have enjoyed the courses I’ve been able to complete since it’s launch. Although some has been practices I already do in store a lot of it has made me adapt my store visits and overall interactions with my teams. Very enlightening. This would be super beneficial to give to high volume managers as well as our trained backups so they can continue their development.
Kaliegh Tower DM MB
These courses are so helpful, even as a store manager for over twenty years I learned something new. Very practical, highly recommend.
Vincenza Appa, Store Manager, Pandora
“RetailU is the best learning and development platform for busy high demand retail environments because it has quick, informative course models and focuses on what’s important. RetailU has extensive program content which has allowed me to build professional development into our weekly schedule and goals. I assigned one course a week. We would complete the course and I would host a half-hour zoom meeting to discuss the lesson. Then review the questions in the guide and then suggest how we would use or have used the lesson in real life”.
Adrienne Thompson, Regional Director, Ardene, BC