Every great retail manager needs to know how to hire talent.
To do this, you must develop routines and practices to help you recruit, assess, and decide who will join your team.
In this course, you will learn how to:
- Review resume and create a shortlist.
- Get prepared to hold interviews so your candidate has a great experience.
- Ask the best interview questions and learn five probes that will change your interviewing skills for life.
- Check references and learn how to overcome challenges with first-time job seekers.
Asking the right questions is a skill; asking probes to those questions changes the interview game. When you ask your candidate probes like “Tell me what you learned from that?” you discover who they are, not just their experience. These interviews allow you to match talent, skill, and values to your organization.