Every store needs a leader, and every sales team needs a sales floor leader. Are you trying to figure out best practices that will improve conversation and APT? To do this, you must develop strong coaching and business acumen skills and understand how your behaviors...
Great retail managers need to know the difference between decision-making and problem-solving. In this course, we’ll tackle this important difference while also teaching you how to differentiate between simple and reoccurring problems. Using real-life scenarios, we...
What is exceptional service? Let us show you in this course. Despite living in a world where it feels like everyone is shopping online, did you know a recent survey discovered most customers still prefer to shop in-store because of the personal experience? The study...
How to set clear achievable goals. The Goal setting worksheet will ask you questions to assist you to build your goals. Every Leader needs a goal, and every team needs a goal. Whether you are setting your store and district goals, or your own personal goals. This...
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